On the login page of customer portal, click on the “Reset Password” link under “Forgot your password? A confirmation email will be sent to your registered email address.
Category: faq-platform
I can’t log into MT4.
Accounts that have not traded for more than 60 days and have a zero balance will be automatically deactivated. If you wish to resume trading, please request an additional account from customer portal.
What is MT4?
MT4 stands for MetaTrader4 and it is the trading platform we offer.
I have questions about the trading platform.
Please contact us with any specific questions.
What is a “read-only password/Investorpassword”?
With this password, you will be logged in as a read-only account with no trading permission.