Frequently Asked Questions

Find the answers to the most frequently asked questions. If you don’t find your answer here, please contact
Customer Support directly.

  • Account Open

  • Deposit/Withdrawal

  • Trading

  • Platform

  • Other

Account Open

  • What are the steps to open a trading account?

  • Which currencies can I use to deposit?

  • How long does it take to open an account?

  • Can I apply for a corporate account?

  • If I want a second account, do I need to submit another application?

  • I would like to open a demo account.

  • How do I update my personal Information

  • My name has changed. I would like to change it.

  • How can I check the status of my account?

  • I can't log in to my account.

  • I forgot my MT4 login password.

  • What documents do I need to open an account?

  • My profile was approved, but I can't open an account, why is that?

Contact Us

If you already have an account,
please log into the Customer Portal and send a request