Terms of Service
Last updated: February 2025
Introduction
This Agreement (the "Agreement") is entered into between Milton Global Ltd (hereinafter referred to as the "Company," "we," "us," or "our") and the individual or entity opening a trading account (hereinafter referred to as the "Client," "you," or "your"). Together, the Company and the Client may be referred to as the "Parties" and individually as a "Party."
Milton Global Ltd is a company incorporated and registered under the laws of the Republic of Seychelles, with Company Registration Number 8425062-1 and a registered office at First Floor Room B11, Province Complex, Mahe, Seychelles. The Company is authorized and regulated by the Financial Services Authority of Seychelles ("FSA") under Securities Dealer License Number SD040.
The business address of the Company is Office 1, Unit 2, 2nd Floor, Dekk House, Plaisance, Mahe, Seychelles.
This Agreement governs the relationship between you and the Company in respect of the services we provide to you. By opening an account, accessing our trading platform, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set out herein.
This Agreement is executed electronically and shall have the same legal force and effect as if it were physically signed by both Parties.
Part 1: Agreement Framework
1.1 Scope and Acceptance
This Agreement sets forth the terms under which the Company provides its services to the Client. By submitting an application for an account, the Client agrees to the terms of this Agreement in full. If the Client does not agree with any provision of this Agreement, the Client must not open an account or use the Company's services.
1.2 Trading Authorization
The Client authorizes the Company to execute transactions on the Client's behalf in accordance with the Client's instructions, subject to the terms and conditions of this Agreement. The Client acknowledges and understands that:
- Trading in Contracts for Difference ("CFDs") and other leveraged financial instruments involves a high degree of risk and is not suitable for all investors.
- The Client may sustain losses in excess of the initial funds deposited and may be required to deposit additional funds at short notice to maintain open positions.
- The Client is solely responsible for all orders placed through the Client's account and for any resulting profits or losses.
- The Company does not provide investment advice, and no communication from the Company shall be construed as such.
1.3 Risk Acknowledgment
The Client acknowledges that the Client has read and understood the Company's Risk Disclosure, which is available on the Company's website, and that the Client is aware of the risks involved in trading leveraged financial instruments. The Client accepts full responsibility for any financial losses incurred as a result of trading activity on the Client's account.
Part 2: Definitions
In this Agreement, unless the context otherwise requires, the following terms shall have the meanings set out below:
"Account" means any trading account opened by the Client with the Company under this Agreement.
"Applicable Regulations" means the rules of any relevant regulatory authority, the rules of any relevant exchange, and all other applicable laws, rules, and regulations as may be in force from time to time.
"Balance" means the total financial result in the Client's Account after the last completed transaction and all deposit and withdrawal operations at any given point in time.
"Base Currency" means the first currency in a currency pair against which the Client buys or sells the quote currency.
"Business Day" means any day on which the Company is open for business, excluding Saturdays, Sundays, and public holidays in the Republic of Seychelles.
"CFD" (Contract for Difference) means a financial contract between the Client and the Company, the purpose of which is to exchange the difference in the value of a financial instrument between the time the contract is opened and the time it is closed.
"Client" means the natural or legal person who has completed the Company's application process and has been accepted as a client of the Company.
"Client Portal" means the secure online area accessible by the Client through the Company's website, through which the Client may manage the Client's Account, make deposits and withdrawals, and access account information.
"Company" means Milton Global Ltd, a company incorporated under the laws of the Republic of Seychelles with Company Registration Number 8425062-1, authorized and regulated by the Financial Services Authority of Seychelles under License Number SD040.
"Equity" means the balance plus or minus any unrealized profit or loss from open positions, calculated as: Balance + Floating Profit/Loss.
"Financial Instruments" means any instruments available for trading on the Company's Trading Platform, including but not limited to CFDs on currency pairs, metals, indices, commodities, and other instruments as listed on the Company's website.
"Force Majeure Event" has the meaning set out in Section 6.1 of this Agreement.
"Free Margin" means the amount of funds available in the Client's Account for opening new positions, calculated as: Equity minus Used Margin.
"Leverage" means the ratio of the notional value of a position to the margin required to open that position, as specified on the Company's website and Specifications page.
"Lot" means a standardized unit of measurement for a transaction amount, as specified on the Company's website and Specifications page.
"Margin" means the funds required in the Client's Account to open and maintain a position, as determined by the Company.
"Margin Call" means a notification that the Client's Equity has fallen below the required Margin level.
"Order" means an instruction from the Client to the Company to open or close a position at a specified price or at market price.
"Quote" means the bid and ask price for a Financial Instrument as displayed on the Trading Platform.
"Quote Currency" means the second currency in a currency pair, which is bought or sold by the Client.
"Spread" means the difference between the ask price and the bid price of a Financial Instrument at any given point in time. Spreads are variable and reflect prevailing market conditions.
"Stop Out" means the automatic closure of the Client's open positions when the Client's Margin level falls below the threshold specified on the Company's website and Specifications page.
"Trading Platform" means the MetaTrader 5 (MT5) electronic trading platform, or any other platform made available by the Company, through which the Client may place Orders and conduct trading activity.
"Transaction" means any contract or trade entered into by the Client through the Company's Trading Platform.
Part 3: Services and Account
3.1 Services Provided
The Company provides execution-only services in Financial Instruments, including dealing in securities as principal or agent, and such other services as the Company may offer from time to time. The Company does not provide investment advice, portfolio management, or discretionary trading services.
The specific instruments available for trading, together with contract specifications, leverage levels, and applicable fees, are published on the Company's website and Specifications page and are updated from time to time at the Company's discretion.
3.2 Risk Disclosure and Acknowledgment
Trading CFDs and other leveraged Financial Instruments carries a high level of risk to your capital and can result in losses exceeding your initial deposit. You should not trade with funds you cannot afford to lose. Before opening an account, you should carefully consider your investment objectives, level of experience, and risk appetite.
The Client confirms that the Client has read and understood the Company's Risk Disclosure document, available on the Company's website, and acknowledges the following:
- The value of Financial Instruments may fluctuate, and any individual instrument may experience upward or downward price movements. There is a risk that the Client's investment may become of no value.
- Past performance of any Financial Instrument is not a reliable indicator of future performance.
- Leveraged trading means that both profits and losses are magnified. A small market movement may result in a proportionally larger movement in the value of the Client's account. This can work against the Client as well as in the Client's favor.
- The Company does not guarantee profits or the avoidance of losses.
- The Client is responsible for monitoring the Client's open positions and for ensuring that the Client has sufficient margin to maintain those positions.
3.3 Account Opening
To open an Account, the Client must complete the Company's online application form and provide all requested documentation. The Company reserves the right to request additional information and documents as part of its due diligence and Know Your Customer ("KYC") procedures.
The Company may, at its sole discretion, accept or reject any application for an Account. The Company is not obligated to provide reasons for the rejection of an application.
The Client represents and warrants that:
- The Client is at least 18 years of age (or the age of legal majority in the Client's jurisdiction of residence, whichever is greater).
- The Client has full legal capacity to enter into this Agreement.
- All information provided during the application process is true, accurate, complete, and not misleading.
- The Client will promptly notify the Company of any changes to the information provided.
3.4 Client Categorization
The Company shall categorize the Client as a Retail Client unless otherwise agreed in writing. Clients categorized as Retail Clients receive the highest level of regulatory protection. The Client may request a different categorization in writing. The Company reserves the right to accept or decline such requests. A change in categorization may affect the level of regulatory protection available to the Client.
3.5 Fees and Charges
The Client acknowledges and agrees to pay the following fees and charges, as applicable:
- Spread: The difference between the bid and ask price on each Financial Instrument. Spreads are variable and reflect prevailing market conditions.
- Commission: A per-lot fee charged on certain account types, as published on the Company's website and Specifications page.
- Currency Conversion Fee: A fee applied when the Client's account base currency differs from the currency of the traded instrument or when converting funds during deposit or withdrawal.
- Overnight Swap (Rollover): A charge or credit applied to positions held open past the daily rollover time. Swap rates are published on the Company's website and Specifications page and are subject to change.
- Inactivity Fee: If no trading activity occurs on the Client's Account for a period of ninety (90) consecutive days, the Company reserves the right to charge an inactivity fee of up to USD 10 per month, deducted from the Client's Account balance.
The Company reserves the right to amend its fees and charges from time to time. The Client will be notified of any changes through the Company's website, the Client Portal, or by email. Continued use of the Company's services after such notification constitutes acceptance of the amended fees.
3.6 Conflicts of Interest
The Company takes all reasonable steps to identify and manage conflicts of interest that may arise in the course of providing services to the Client. The Company maintains and operates an effective conflicts of interest policy. For full details, see our Conflicts of Interest Policy.
3.7 Inducements
The Company may pay or receive fees, commissions, or non-monetary benefits to or from third parties where such payments or benefits are designed to enhance the quality of the services provided to the Client and do not impair the Company's duty to act in the best interest of the Client. The Client may request further details of any such arrangements.
3.8 Client Money and Segregation
Client funds are held in segregated bank accounts, separate from the Company's own funds, in accordance with the requirements of the FSA. The Company shall not use Client funds for its own business purposes.
Client funds may be held with third-party banks and financial institutions. The Company exercises due care in selecting such institutions; however, the Company shall not be liable for the insolvency, acts, or omissions of any third-party bank or financial institution.
3.9 Payment Channels
Client funds may be collected and processed through regulated payment service providers, banks, and/or payment agents used by Milton Global Ltd. The applicable payment channels and receiving entity details are provided during onboarding and inside the Client Portal.
Part 4: Orders and Execution
4.1 Client Orders and Instructions
The Client may place Orders through the Trading Platform or through such other channels as the Company may permit. All Orders must be placed in accordance with the procedures and specifications published on the Company's website.
The Company shall use reasonable efforts to execute Orders promptly. However, the Company does not guarantee that every Order will be executed, or that it will be executed at the requested price. Execution of Orders is subject to market conditions, available liquidity, and the Company's order execution policy.
The Client acknowledges that:
- Market orders are executed at the best available price at the time of execution, which may differ from the price displayed at the time the Order was submitted.
- Limit and stop orders are executed at the specified price or, where market conditions require, at the next available price (which may result in slippage, positive or negative).
- The Company reserves the right to decline, cancel, or reverse any Order where the Company reasonably believes that the Order was placed in error, resulted from a manifest pricing error, or was placed in breach of this Agreement or Applicable Regulations.
4.2 Order Execution Policy
The Company is committed to providing transparent and fair execution. The Company publishes execution statistics, including slippage distribution and execution speed data, on its website.
The Company executes Client Orders as principal (i.e., acting as the counterparty to the Client's trade) or by passing the Client's Orders to liquidity providers. The Company's execution arrangements are set out in its Order Execution Policy, which is available on the Company's website.
When executing Orders, the Company takes into account the following factors: price, cost, speed, likelihood of execution and settlement, size, nature, and any other relevant considerations.
4.3 Margin and Leverage
The Client must maintain sufficient Margin in the Client's Account at all times to support open positions. Margin requirements and available leverage levels are specified on the Company's website and Specifications page and may be changed by the Company at any time, with or without prior notice.
If the Client's Margin falls below the required level:
- The Company may issue a Margin Call, requesting the Client to deposit additional funds.
- The Company reserves the right, without prior notice, to close one or more of the Client's open positions at the prevailing market price in order to bring the Client's Account back within the required Margin level.
- The Company shall not be liable for any losses resulting from the closure of positions due to insufficient Margin.
The Company may modify leverage levels, Margin requirements, or trading conditions at any time in response to market volatility, liquidity conditions, or regulatory requirements.
4.4 Rollovers and Settlement
Positions in Financial Instruments that are held open past the daily rollover time (as specified on the Company's website) will be subject to an overnight swap charge or credit, depending on the instrument and the direction of the position. Swap rates are published on the Company's website and Specifications page and may change from time to time.
Settlement of closed positions and realized profits and losses will be reflected in the Client's Account balance upon completion of the Transaction.
4.5 Pricing and Quotes
Prices displayed on the Trading Platform are provided by the Company based on feeds received from liquidity providers and market data sources. The Company endeavors to provide competitive and accurate pricing; however, prices are indicative and may differ from prices available in the underlying market.
In the event of a manifest pricing error (e.g., a price that is significantly out of line with fair market value at the time of the Transaction), the Company reserves the right to cancel or adjust any Transaction executed at an erroneous price, whether or not the Transaction has been confirmed.
Part 5: Client Obligations
5.1 Decline of Orders
The Company may, at its sole discretion, decline to execute any Order or instruction from the Client without providing reasons. Without limitation, the Company may decline Orders where:
- The Client has insufficient funds or Margin in the Client's Account.
- The Company reasonably suspects that the Order may be connected to market abuse, fraud, money laundering, or any other unlawful activity.
- The Order is placed in breach of this Agreement or Applicable Regulations.
- Market conditions make execution impractical or impossible.
- The Company's Trading Platform or systems are undergoing maintenance or experiencing technical difficulties.
5.2 Transaction Confirmations
The Company shall provide the Client with confirmation of each executed Transaction through the Trading Platform and/or the Client Portal. The Client is responsible for reviewing all Transaction confirmations promptly.
If the Client believes that a confirmation is inaccurate or that a Transaction has been executed in error, the Client must notify the Company in writing within two (2) Business Days of the confirmation being made available. Failure to raise an objection within this period shall constitute acceptance of the Transaction as confirmed.
5.3 Trading Platform Usage
The Client agrees to use the Trading Platform solely for lawful purposes and in accordance with this Agreement. The Client shall not:
- Use the Trading Platform to engage in any form of market abuse, manipulation, or fraudulent activity.
- Exploit any technical malfunction, delay, or error in the Trading Platform to obtain an unfair advantage.
- Use automated trading systems, expert advisors, or algorithms in a manner that disrupts the orderly functioning of the Trading Platform or the Company's systems.
- Attempt to gain unauthorized access to the Trading Platform, the Company's systems, or any other Client's Account.
- Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Trading Platform.
The Company reserves the right to suspend or terminate the Client's access to the Trading Platform at any time if the Company reasonably believes that the Client is in breach of this Section.
5.4 Account Security
The Client is solely responsible for maintaining the confidentiality of the Client's account credentials, including login details and passwords. The Client must notify the Company immediately if the Client becomes aware of any unauthorized use of the Client's Account or any breach of security.
All transactions executed using the Client's account credentials shall be deemed to have been authorized by the Client. The Company shall not be liable for any losses arising from the unauthorized use of the Client's account credentials, except where such unauthorized use results from the Company's negligence or willful default.
5.5 Market Abuse Prohibition
The Client shall not engage in any activity that constitutes or may constitute market abuse, including but not limited to insider trading, market manipulation, or the dissemination of false or misleading information. The Client acknowledges that the Company monitors trading activity and may report suspicious activity to relevant regulatory authorities.
Any profits derived from market abuse or prohibited trading practices may be forfeited, and the Company reserves the right to close the Client's Account and retain any profits arising from such activities.
5.6 Third-Party Authorization
The Client may, with the prior written consent of the Company, authorize a third party to give instructions and/or operate the Client's Account. The Client acknowledges that in such circumstances:
- The Client remains fully responsible for all actions taken by the authorized third party.
- The Company shall not be liable for any losses arising from the instructions or actions of the authorized third party.
- The Company may require the Client and the authorized third party to execute additional documentation before granting such authorization.
5.7 Introducing Brokers and Affiliates
The Company may enter into arrangements with introducing brokers and affiliates who may refer Clients to the Company. The Client acknowledges that:
- Introducing brokers and affiliates are independent entities and are not employees, agents, or representatives of the Company.
- The Company is not responsible for the actions, representations, or omissions of any introducing broker or affiliate.
- The Company may pay commissions or fees to introducing brokers and affiliates in connection with the referral of Clients.
5.8 Privacy and Data Protection
The Company collects, processes, and stores the Client's personal data in accordance with applicable data protection laws. The Client consents to the Company collecting and processing the Client's personal data for the purposes of providing services under this Agreement, complying with Applicable Regulations, and for such other purposes as described in the Company's Privacy Policy.
For full details on how the Company collects, uses, and protects the Client's personal data, please refer to the Privacy Policy.
5.9 Representations and Warranties
The Client represents and warrants that:
- The Client has the necessary legal capacity and authority to enter into this Agreement and to perform the Client's obligations hereunder.
- The Client is acting on the Client's own behalf and not as an agent or representative of any third party, unless otherwise disclosed in writing to the Company.
- All information provided to the Company is true, accurate, and complete, and the Client will promptly update the Company of any material changes.
- The funds used for trading are derived from legitimate sources and are not the proceeds of any criminal activity.
- The Client is not a politically exposed person ("PEP") unless disclosed during the account opening process.
- The Client is not located in, or a citizen or resident of, any jurisdiction where the use of the Company's services would be contrary to applicable laws or regulations.
- The Client has read and understood the Company's Risk Disclosure and accepts the risks associated with trading leveraged Financial Instruments.
Part 6: Liability and Termination
6.1 Force Majeure
The Company shall not be liable for any failure to perform, or delay in the performance of, any obligation under this Agreement where such failure or delay results from a Force Majeure Event. A Force Majeure Event includes, without limitation:
- Acts of God, natural disasters, epidemics, or pandemics.
- War, armed conflict, terrorism, civil unrest, or sanctions.
- Government actions, legislative or regulatory changes, embargoes, or restrictions.
- Failure or disruption of power supplies, telecommunications networks, or internet connectivity.
- Failure or disruption of exchanges, clearing houses, or liquidity providers.
- Market emergencies, including extreme volatility, illiquidity, or the suspension of trading in any relevant market.
- Cyberattacks, hacking, or other acts of sabotage affecting the Company's systems.
In the event of a Force Majeure Event, the Company may take such action as it reasonably considers necessary, including but not limited to suspending or modifying the application of this Agreement, closing open positions, or adjusting spreads and other trading conditions.
6.2 Complaints Procedure
The Company is committed to resolving complaints in a fair, timely, and transparent manner. If the Client has a complaint regarding any aspect of the Company's services, the Client should first contact the Company in writing.
For full details on how to submit a complaint and our resolution process, see our Complaints Handling page.
6.3 Company Liability
The Company shall not be liable to the Client for any loss, damage, cost, or expense (including lost profits) arising from or in connection with this Agreement, except where such loss is directly caused by the Company's negligence, fraud, or willful default.
Without limitation, the Company shall not be liable for:
- Losses resulting from the Client's reliance on information, data, or signals provided by the Company or displayed on the Trading Platform.
- Losses resulting from delays, interruptions, or failures in the transmission of Orders due to technical issues, network failures, or third-party system outages.
- Losses arising from the acts or omissions of any third party, including banks, liquidity providers, payment service providers, or regulatory authorities.
- Losses resulting from market movements, including gap events, extreme volatility, or illiquidity.
- Any indirect, incidental, special, or consequential damages, regardless of whether the Company was advised of the possibility of such damages.
The Client acknowledges that the Company's total liability to the Client under or in connection with this Agreement shall not exceed the total amount of commissions and fees paid by the Client to the Company during the twelve (12) month period immediately preceding the event giving rise to the claim.
6.4 Indemnification
The Client agrees to indemnify and hold harmless the Company, its directors, officers, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from or in connection with:
- The Client's breach of this Agreement.
- The Client's trading activity.
- Any inaccuracy in the Client's representations or warranties.
- Any unlawful or unauthorized use of the Client's Account.
6.5 Account Closing Procedure
Either Party may terminate this Agreement and close the Client's Account by providing written notice to the other Party. Upon termination:
- The Client must close all open positions. If the Client fails to do so within a reasonable period, the Company reserves the right to close any remaining open positions at the prevailing market price.
- The Client must withdraw all funds from the Client's Account. Withdrawal requests will be processed in accordance with the Company's standard procedures. Any remaining balance after deduction of all outstanding fees, charges, and liabilities will be returned to the Client.
- The Company may retain the Client's personal data for such period as required by Applicable Regulations.
Termination of this Agreement shall not affect any rights or obligations that have accrued prior to the date of termination.
6.6 Cancellation Right
The Client has the right to cancel this Agreement within fourteen (14) calendar days of the date the Account is opened, without penalty and without giving any reason, provided that the Client has not commenced trading. If the Client has commenced trading during this period, the cancellation right is waived.
To exercise the right of cancellation, the Client must notify the Company in writing within the fourteen-day period. Upon cancellation, the Company will return any deposited funds to the Client, less any applicable charges or losses incurred on any trades that may have been executed.
6.7 Company's Right to Terminate
The Company may terminate this Agreement and close the Client's Account immediately, without prior notice, if:
- The Client is in material breach of any provision of this Agreement.
- The Company is required to do so by any Applicable Regulation or by order of any regulatory authority, court, or government body.
- The Company reasonably suspects that the Client is involved in fraudulent, illegal, or abusive activity.
- The Client has provided false, misleading, or incomplete information.
- The Client becomes insolvent, bankrupt, or enters into any arrangement with creditors.
- The Company decides to cease offering its services in the Client's jurisdiction of residence.
6.8 Severability
If any provision of this Agreement is found by any court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from this Agreement to the extent of the invalidity, unlawfulness, or unenforceability. The remaining provisions of this Agreement shall continue in full force and effect.
6.9 Amendment
The Company reserves the right to amend this Agreement from time to time. The Client will be notified of material changes by email or through the Client Portal at least five (5) Business Days before the amendments take effect, unless the amendments are required by Applicable Regulations, in which case they may take effect immediately.
Continued use of the Company's services after the effective date of any amendment constitutes acceptance of the amended terms. If the Client does not agree with the amendments, the Client may terminate this Agreement in accordance with Section 6.5.
6.10 Set-Off
The Company may, at any time and without prior notice, set off any amounts owed by the Client to the Company against any amounts held in the Client's Account or any amounts owed by the Company to the Client.
6.11 Assignment
The Company may assign or transfer its rights and obligations under this Agreement to any third party, provided that such assignment or transfer does not materially diminish the protections afforded to the Client under this Agreement. The Client may not assign or transfer any rights or obligations under this Agreement without the prior written consent of the Company.
6.12 Entire Agreement
This Agreement, together with any annexes, schedules, policies, and documents referred to herein, constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior agreements, understandings, and arrangements, whether oral or written, between the Parties relating to the same subject matter.
6.13 No Waiver
Failure by the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver by the Company of any breach of this Agreement shall not be construed as a waiver of any subsequent breach.
6.14 Notices
All notices and communications from the Company to the Client may be made by email, through the Client Portal, or by publication on the Company's website. Notices shall be deemed received at the time of transmission (in the case of email) or at the time of publication (in the case of the website or Client Portal).
All notices and communications from the Client to the Company must be made in writing and sent to the Company's business address or to such email address as the Company may designate from time to time.
Part 7: Governing Law and Jurisdiction
7.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Seychelles.
7.2 Dispute Resolution
Any dispute, controversy, or claim arising out of or in connection with this Agreement, or the breach, termination, or invalidity thereof, shall be submitted to the exclusive jurisdiction of the courts of the Republic of Seychelles.
The Client agrees that prior to commencing any legal proceedings, the Client shall first seek to resolve the dispute through the Company's complaints procedure as set out in Section 6.2.
7.3 Language
This Agreement is drawn up in the English language. In the event of any inconsistency between the English language version and any translation of this Agreement, the English language version shall prevail.