Category: faq

You can generate the report on your trading activity on the trading platform.Simply right-click “Account history” in the MT4 terminal window , set the time period (e.g. 1 year, 1 month, 1 week) by selecting “Custom period”, and then right-click on “Save report”.

On the MT4 platform, the chart is based on the price of the BID. Outside of normal market conditions, the spreads we offer may be so wide that there may be occasions when the market is settled in areas of the chart that do not exist. We use the NDD method of execution to get… Read more »

In order to use an Elite or Elite Plus account, you must deposit a specified amount into each of these accounts. Please see here (http://miltonprime.com/ja/account-types/)

Unfortunately, we do not offer tick data.

Reagrding FIX API connection please contact our support team.

Yes, we allow hedge trading on our platform.

Unfortunately, we cannot change the currency denomination of an existing account. You will need to open an additional account in your customer portal.

Unfortunately, we cannot change the type of an existing account. You will need to open an additional account in your customer portal.

Yes, your account may go negative in some rare cases. Please contact support if this happens.

Stop loss is an order for closing a previously opened position at a price less profitable for the client than the price at the time of placing the stop loss. Stop loss is a limit point that you set to your order. Once this limit point is reached, your order will be closed. Please note… Read more »

The max leverage for an account is 1000:1 using the Smart Account. You can change the leverage of your trading account in the Customer Portal.

Yes, your account may go negative in some rare cases. Please contact support if this happens.

Margin is the required amount in the base currency of the trading account needed to open or maintain a position. When trading forex, the Required/Used Margin for a specific position = Number of Lots * Contract size / Leverage. Here the result is originally calculated in the first currency of the traded pair, and then… Read more »

Yes, our trading platform allows scalping.

You, our trading platform allows EA trading.

Amount of Base Currency*Pips= Value in Quote CurrencyValue of 1 pip in EUR/USD= 1 Lot (100 000 €)*0.0001= 10 USDValue of 1 pip in USD/CHF= 1 Lot (100 000 $)*0.0001=10 CHFValue of 1 pip in EUR/JPY=1 Lot (100 000 €)*0.01= 1000 JPY

Slippages hardly ever occur in our trading platform. Sometimes, however, especially when important economic news is released, due to a sharp rise/fall in the market price, your order may be filled at a different rate than you requested.

When placing a trade in the spot forex market, the actual value date is two days forward, for instance, a deal done on Thursday is for value Monday, a deal done on Friday is for value Tuesday, and so on. On Wednesday, the rollover amount is tripled to compensate for the following weekend (during which… Read more »

You can place up tio 50 lots per position.

One-click trading allows you to open positions with just one click. When you want to close a position, however, one click does not work and you will need to close it manually. To enable one-click trading on the left corner of your chart, you will find an arrow. By clicking that arrow you enable one-click… Read more »

To add an expert advisor (EA), first you need to open the MT4 Client Terminal, click on File on the top navigation menu, and click Open Data Folder in the drop-down menu. In the open Data Folder click on MQL4 and Experts. The Experts folder is where you can add the expert advisors (EAs). Paste… Read more »

No, you can’t. The time zone of our trading servers is always GMT+2 winter time and GMT+3 summer time. GMT time setting avoids having small candlesticks on Sundays and therefore allows the running of technical analysis and backtesting to go more smoothly and straightforward.